Frequently Asked Questions
I have submitted the job posting information. Why can’t I see it listed?
The job listing will go live within 24 hours of the payment being received, after it is approved by our team. To pay for the listing fee, simply go to your Account Dashboard and click on the “Pay Now” button to the right of the job listing title.
I accidentally deleted a job posting. How can I reactivate it?
Simply email us at firstname.lastname@example.org from the email address that you registered with. Please be advised that a reactivation is only possible within 24 hours of deletion, after which it is deleted permanently from our server.
Why is the “How To Apply” section only visible to registered users who are signed in?
We do this to protect employers from spambots, which is an automated computer program that scavenges the web for email addresses to send spam to. In addition to this, email addresses are encrypted within the source code for an added layer of protection.
Why am I not receiving the reset password email?
Please check your Junk or Spam folder. If you are still unable to locate the email, please contact us at email@example.com so that we may reset the password manually.
My company has decided to put recruitment on-hold, but we have already paid. What can be done?
We have a 24 hour cancellation policy in which you may receive a full refund on the posting fee if you email us a request within 24 hours of the payment of the posting fee.
What can I do to stay safe while jobsearching?
While we make every effort to protect our members by manually approving each job posting, we do still advise all members to be cautious when an employer is requesting more details than necessary. An example of things which you should not provide are:
Social Insurance Number
Credit Card Information
Information such as eye color, marital status, maiden name, etc.
Monetary payments. A legitimate employer would never require a payment for an application/interview fee.
I have encountered an inappropriate job posting. What should I do?
We take matters such as this very seriously. Please Click Here for more information on what you can do to help.
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